Residents of Bibiani in the Western North Region have raised serious concerns over the conduct and performance of some officers of the Domestic Violence and Victim Support Unit (DOVVSU), calling on the Inspector-General of Police (IGP) to institute an immediate investigation into their operations.
According to information gathered, some of the officers are allegedly failing to discharge their duties professionally, particularly in handling sensitive cases involving domestic violence and abuse. Many complainants claim they are often left frustrated and without justice after seeking assistance from the unit.
Some victims allege that instead of receiving the expected protection and support, they are subjected to what they describe as emotional bias and unprofessional attitudes. These, they say, sometimes influence how cases are handled, raising questions about fairness and impartiality.
There are also claims that certain officers allow personal opinions and emotions to interfere with their work, resulting in inconsistent decisions and, in some cases, the apparent neglect of legitimate complaints. Residents argue that such conduct undermines public confidence in the unit.
In interviews with a victim (name withheld), she recounted her experience, stating that her case was rather turned against her, even though she was seeking justice and did not want to resort to violence. She alleged that she was made to sign a bond, and the officers used intimidating words, calling her names.
Some community members say the situation is particularly worrying given the critical role DOVVSU plays in protecting vulnerable groups, including women and children. Any lapse in professionalism, they argue, can have serious consequences for victims seeking justice and safety.
A number of opinion leaders in Bibiani have therefore called on the IGP to take swift action to restore credibility and efficiency within the unit, adding that such officers are sabotaging the good work of the IGP and tarnishing the image of the Ghana Police Service. They are urging a thorough probe to assess the conduct of officers and identify areas where reforms are needed, and, if necessary, apply appropriate sanctions.
They further recommend regular training and monitoring of officers to ensure that cases are handled with the highest level of professionalism, sensitivity, and fairness. Public education on reporting procedures and victim rights has also been suggested as a way to improve the situation.
Meanwhile, some residents are appealing to authorities to create safe channels for victims to report misconduct without fear of victimisation. They believe such measures will encourage more people to come forward and seek help when needed.
However, residents remain hopeful that the appropriate authorities will act swiftly to address their concerns and ensure that justice is served in all cases.
